COMPORT iPRO Troubleshooting | AMR Performance

Connection, pairing and flashing help for the COMPORT iPRO.

Wi-Fi: network will not connect

The COMPORTiPRO Wi-Fi network may appear intermittently, or your phone may display "Incorrect Password" or "Unable to Join Network" when you try to connect.

In many cases this is not actually a password issue. If the network appears and disappears, or the connection fails before it fully establishes, the phone will often report it as an incorrect password even when the password is correct.

Troubleshooting steps

  1. Verify you are connecting to the COMPORTiPRO Wi-Fi network.
  2. Confirm the password is 12345678.
  3. Use a reliable power source, such as a quality wall USB adapter and cable. Avoid low-power USB ports or weak battery packs.
  4. On your phone, select Forget This Network, turn Wi-Fi off and back on, then reconnect.
  5. Wait approximately 30 seconds after powering on the device before attempting to connect.

If the COMPORTiPRO network repeatedly appears and disappears in your Wi-Fi list, the device is not maintaining a stable Wi-Fi connection. This is typically related to power or startup behavior rather than an incorrect password.

Flashing: will not start, stalls, or fails

If a flash will not begin, stops partway, or reports an error, the most common cause is low vehicle battery voltage. A flash runs with the engine off, so the battery drains the whole time — if the voltage drops, the flash can interrupt.

Connect a battery charger or booster directly to your vehicle's battery and set it on HIGH before flashing, and leave it connected until the flash finishes. This is the single most important step for a reliable flash.

  1. Attach a battery charger / booster to the battery, set on HIGH.
  2. Confirm the iPRO is plugged in, ignition ON, engine OFF.
  3. Keep the app open and your phone near the vehicle — do not let it lock or walk away.
  4. An interrupted flash is safe to retry: reconnect and flash again.

If the issue persists

If you continue experiencing connection issues after completing the steps above, please provide the following so we can identify the cause and provide the appropriate solution:

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